EPISODE 69 with guest chuck garcia
What happens when you achieve success but realize something is still missing?
Chuck Garcia spent more than 25 years on Wall Street, working in leadership roles at Bloomberg, BlackRock, and Citadel Investment Management. But defining moments in his life forced him to reconsider what success, purpose, and fulfillment really mean. Today, Chuck is a bestselling author, professional speaker, Columbia University professor, mountaineer, and leadership coach.
In this episode of The BOLT Podcast, Todd Bertsch and Chuck Garcia explore how life’s interruptions can change our direction, why we still get to choose our response to adversity, and what it means to move from achievement toward service. They also dig into Chuck’s expertise in communication, including why great leaders communicate with both the mind and heart and how simple techniques like the rule of three and the power of the pause can make anyone a more effective communicator.
Watch the Full Episode
Watch Todd and Chuck explore success, purpose, communication, leadership, and the defining moments that can change the direction of our lives.
Listen to the Podcast Episode
Listen to the full conversation and discover practical ways to rethink success, communicate more effectively, and respond intentionally when life doesn’t go according to plan.
What You’ll Learn in This Episode
- Why success and fulfillment are not always the same thing
- How unexpected interruptions can reveal what matters most
- Why we can choose our response even when we cannot control what happens
- How purpose can shift from personal achievement to serving others
- Why credibility, trust, and respect are valuable career currency
- How leaders can create environments that encourage people to grow
- Why clear communication is essential to effective leadership
- How great communicators connect both the mind and heart
- How the rule of three makes ideas easier to understand and remember
- Why intentional pauses can make you a stronger communicator
Key Quotes from This Episode

“Success is not won on perfection.” — Chuck Garcia
“It wasn’t what happened. It was how I chose to react.” — Chuck Garcia
“Get that spark and then give it back and pay it forward. If you can do that, that is a life of fulfillment.” — Chuck Garcia
“Part of my art of being a communicator is holding myself accountable to ensure that I’ve done it right.” — Chuck Garcia
“I don’t need to get to the top of any mountain ever again, because every day I step on that top because I’m the one that’s helping people get to theirs.” — Chuck Garcia
“The skills that got you halfway up the mountain are not necessarily the skills that will get you to the top.” — Chuck Garcia

Episode Timestamps
- 02:11 – Building credibility, trust, and respect
- 09:35 – How environment shapes performance and growth
- 16:36 – How 9/11 became a defining life interruption
- 22:54 – Finding meaning after adversity
- 25:49 – Moving from achievement to service
- 32:44 – Why life interruptions can lead to change
- 42:58 – Why communication matters in leadership
- 47:30 – Creating clarity during uncertainty and change
- 51:03 – The rule of three and power of the pause
- 57:38 – Redefining what reaching the top means
Finding Purpose When Success Isn’t Enough
Professional achievement does not always lead to personal fulfillment. Chuck describes reaching a level of success many people aspire to and eventually realizing there was another mountain he wanted to climb. His journey became less about accumulating achievements and more about finding meaning through service and helping other people reach their potential.
The conversation raises an important question for anyone who feels successful on paper but disconnected internally: Are you still climbing toward something that matters to you, or are you simply continuing up the mountain you started climbing years ago?
How Great Leaders Communicate Clearly
Leadership communication is about more than presenting information. Chuck explains that effective leaders combine clear thinking with empathy, self-awareness, and an understanding of how their message affects other people.
One of the most practical lessons from the conversation is personal accountability for communication. Instead of immediately blaming someone for misunderstanding a message, strong communicators ask whether they could have communicated it more clearly. Chuck also shares two practical techniques anyone can practice: organizing ideas using the rule of three and intentionally pausing to give both the speaker and listener time to think.
Resources and Books Mentioned
The following books, tools, and resources were mentioned or referenced throughout this episode.
- Man’s Search for Meaning by Viktor E. Frankl – check out my book review
- The Second Mountain by David Brooks
- What Got You Here Won’t Get You There by Marshall Goldsmith
- Triggers by Marshall Goldsmith
- How to Win Friends and Influence People by Dale Carnegie
- A Climb to the Top by Chuck Garcia
- The Moment That Defines Your Life by Chuck Garcia
Frequently Asked Questions
How do you know if you are climbing the wrong mountain?
Reaching goals but continuing to feel disconnected or unfulfilled can be a reason to examine what you are pursuing and why. Chuck’s experience demonstrates the value of stepping outside your normal routine, reflecting on what matters, and considering whether your definition of success has changed.
How can leaders become better communicators?
Effective leadership communication starts with clarity, intention, and accountability. Leaders should communicate in ways that minimize misinterpretation, listen carefully to how their message is received, and recognize that communication involves both information and emotion.
How can adversity lead to personal growth?
Adversity does not automatically create growth. Chuck’s story emphasizes the importance of how we choose to respond to circumstances we cannot control. Reflection, self-awareness, and intentional choices can help difficult experiences become catalysts for a different direction.
What communication techniques can leaders practice immediately?
Chuck recommends two simple techniques: the rule of three and the intentional pause. Organizing information into groups of three can make ideas easier to understand and remember. Pausing gives the speaker time to think, gives the listener time to process, and can reduce filler words and rushed communication.
About Chuck Garcia
Chuck Garcia is a best-selling author, professional speaker, Columbia University professor, mountaineer, and career elevation coach. A leading expert in emotional intelligence and transformational leadership, Chuck’s books, keynotes, and workshops have empowered global executives, emerging professionals, and creative minds worldwide. He is a three-time TEDx speaker and previously spent more than 25 years on Wall Street in leadership positions at Bloomberg, BlackRock, and Citadel Investment Management.

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